Our Privacy Policy

Last updated: May 2026

Swallow Marketing Communications LTD (“we”, “us”, “our”) is a UK‑based marketing agency. We are committed to protecting your privacy and handling your personal data transparently, securely, and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains what personal data we collect, how we use it, and the rights you have.

  1. Who We Are

Swallow Marketing Communications LTD

Website: https://swallow-marketing.com

Email: hello@swallow-marketing.com

Address: 27 St Helens Street, Ipswich, IP4 1HH

We act as the Data Controller for the personal data collected through our website and services.

  1. Personal Data We Collect

We may collect and process the following types of personal data:

Information you provide directly

  • Name
  • Email address
  • Phone number
  • Company name
  • Project details or enquiries submitted via our contact forms
  • Any information you voluntarily send us by email

Information collected automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the site
  • Referral source
  • Cookies and tracking data (see Section 7)

Information from third parties

We may receive data from:

  • Analytics providers (e.g., Google Analytics)
  • Advertising platforms (e.g., Meta, Google Ads)
  • Social media platforms if you interact with our content
  1. How We Use Your Personal Data

We use your data for the following purposes:

  • Responding to enquiries and providing requested services
  • Managing client relationships
  • Sending proposals, quotes, or project information
  • Improving our website and user experience
  • Running analytics and performance tracking
  • Marketing communications (only with your consent or legitimate interest)
  • Legal and regulatory compliance

We do not sell your personal data.

  1. Legal Bases for Processing

We process your data under one or more of the following legal bases:

  • Contract — to provide services or respond to enquiries
  • Legitimate interests — for business operations, analytics, and marketing to existing clients
  • Consent — for email marketing or non‑essential cookies
  • Legal obligation — where required by law
  1. How We Share Your Data

We may share your data with trusted third parties, including:

  • Website hosting providers
  • Email service providers
  • Trusted third-party service providers (e.g. print providers, signage providers etc.)
  • Analytics and marketing platforms
  • Professional advisors (e.g. accountants)

All third parties are required to keep your data secure and use it only for the purposes we specify.

We do not transfer your data outside the UK unless adequate safeguards are in place.

  1. Data Retention

We keep your personal data only for as long as necessary:

  • Enquiry data: typically 12–24 months
  • Client project data: up to 7 years for legal and accounting purposes
  • Cookie data: according to cookie type (see Section 7)

When data is no longer needed, we securely delete or anonymise it.

  1. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enable essential site functionality
  • Analyse website performance
  • Improve user experience
  • Support marketing and advertising campaigns

You can manage or disable cookies through your browser settings.

A full cookie list can be provided upon request.

  1. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Object to processing (including marketing)
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact us at: hello@swallow-marketing.com

If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO).

  1. Security

We take appropriate technical and organisational measures to protect your data, including encryption, secure servers, and access controls. However, no online transmission is 100% secure.

  1. Links to Other Websites

Our website may contain links to external sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date shown at the top.

  1. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Swallow Marketing Communications LTD:

Email: hello@swallow-marketing.com

Address: 27 St Helens Street, Ipswich, IP4 1HH