One-Call needed a modern and robust online ordering system that would streamline the ordering process to allow retailers to send customer orders directly to the One-Call Custom Order System. As furniture ranges are bespoke to each retailer, the intention was that custom software development could be utilised to create a straightforward and efficient process that would be user-friendly, responsive, and fast.
We developed easy to use, custom order management software that utilises drop down boxes and retailer specific coding, SKUs or product names to order directly from One-Call. We wanted to ensure that we not only developed an online system for orders, but one that would minimise the likelihood of user error and would make misplaced order forms a thing of the past. To further simplify the system, invoices are autogenerated within the bespoke system, removing other previously manual steps to increase profitability and customer satisfaction.