The Brief
One-Call needed a modern and robust online ordering system that would streamline the ordering process to allow retailers to send customer orders directly to the One-Call Custom Order System. As furniture ranges are bespoke to each retailer, the intention was that custom software development could be utilised to create a straightforward and efficient process that would be user-friendly, responsive, and fast.
The Result
We developed easy to use, custom order management software that utilises drop down boxes and retailer specific coding, SKUs or product names to order directly from One-Call. We wanted to ensure that we not only developed an online system for orders, but one that would minimise the likelihood of user error and would make misplaced order forms a thing of the past. To further simplify the system, invoices are autogenerated within the bespoke system, removing other previously manual steps to increase profitability and customer satisfaction.